Being
sincerely convinced and satisfaction for god's sake.
SUNON furniture, so to understand the meaning of service,
and to take practical action in serving each customer
and carrying the service plan through to the end and to
the queen's taste.
Service
before sales£º 1. Make
specialized suggestion to satisfy both sides in practical
requirement and budget of expense if customers require.
2. Complete the quotation within 3 working days and samplings
within 10 working days.
3. If necessary, supply CAD drawings to customers for
confirmation.
Service in sales£º
1. Do the load plan for customers once receive the orders
2. Report the production schedule for customers per Monday.
3. Timely solve the problem and questions for customers.
4. Help arrange the shipment.
Service after sales£º
1. Inform the shipping information
once the goods delivered.
2. Forward the original documents in time.
3. The service centre after sale is a simple and convenient
and direct communicative channel between SUNON and customer,deal
with the customer to all related demands after buying
the furniture,guarantee in five years in specific responsibility,patrol
and examine irregularly to the doorstep,offer guidance
of furniture disassembly and assembly service.